Privacy Policy

1. Introduction

Klynx AI ("we," "our," or "us") operates the klynxai.com website and the Dragon AI governance platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

When you interact with our Service, we may collect:

• Name and email address (when you contact us or request a demo)
• Company name and role
• API authentication tokens (generated for your account)
• Usage data and analytics related to platform interactions

Automatically Collected Data

When you access our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information (screen resolution, operating system)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and respond to your inquiries and demo requests
• Send administrative information such as updates and security alerts
• Improve and personalize the user experience
• Analyze usage patterns to enhance platform features
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

4. Data Processing & Dragon Platform

When you use the Dragon governance platform, we process decision data, risk assessments, and governance workflows on your behalf. This data is processed according to your configuration and is subject to the following:

• Decision data is processed in real-time and stored for audit trail purposes
• Risk scores and policy evaluations are computed server-side and not shared with third parties
• Playground/demo submissions are tagged as demo data and are not linked to production environments
• API tokens are hashed and stored securely; we never log raw authentication credentials

5. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service providers: trusted third parties that assist us in operating our platform (hosting, analytics)
• Legal requirements: when required by law, regulation, or legal process
• Business transfers: in connection with a merger, acquisition, or sale of assets
• With your consent: when you explicitly authorize us to share information

6. Data Security

We implement industry-standard security measures to protect your data, including:

• TLS/SSL encryption for all data in transit
• JWT and API key authentication for API access
• Role-based access control within the Dragon platform
• Regular security assessments and monitoring

While we strive to protect your information, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Audit trail data within the Dragon platform is retained according to your organization's configured retention policies.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a machine-readable format)
• Withdraw consent at any time

To exercise any of these rights, contact us at support@klynxai.com.

9. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies. Any analytics we perform are based on server-side processing and do not involve third-party tracking scripts.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Klynx AI
Email: support@klynxai.com
Website: klynxai.com